Royalty Statement Portal

Welcome to the Universal Music Group Publisher & Artist Royalty Information Site.

Access to this site is available to individuals and companies that receive artist and publisher royalty statements from UMG. The site provides the ability to view detailed statement information online, analyze earnings information in multiple ways, and download data in PDF, Excel and CSV formats.

 

 

Please provide the information requested below. All fields are required.

 Name  Email (Will become your login id)  Phone (Should we have any questions)
        

PLEASE ENTER THE FOLLOWING INFORMATION FROM THE CURRENT PERIOD’S ROYALTY STATEMENT.

Click on the images below to see an example of where to find this data on your statement.

A PAYEE NUMBER MAY HAVE MANY ACCOUNTS LINKED TO IT BUT FOR VERIFICATION PURPOSES WE NEED ONLY ONE PAYEE/ACCOUNT COMBINATION FOR EACH UNIQUE PAYEE NUMBER

NOTE: FOR EACH ADDITIONAL UNIQUE PAYEE NUMBER PLEASE SELECT ‘ADD PAYEE’ BELOW SO AS TO INCLUDE ALL YOUR PAYEES WITHIN THE ONE REQUEST FOR ACCESS.

NOTE: The Social Security or Tax Identification number entered should be that of each unique payee.


Type A. Royalty Code B. Account No. C. Payee No. D. Period Ending E. Amount Due/Unrecouped Last 4 digits of SSN/TIN
                

Artist Statement Sample
Artist Statement Sample
Publisher Statement Sample
Publisher Statement Sample
  • I have questions about my statement. Who can help me?

    If you leave a message with the Royalty Help Line (1-888-583-7176), a real person will call you back within 72 hours. It helps if you provide your account number, if you know it, the label that released your product, and a detailed description of your question.

    You may also contact us by email at royaltyhelp@umusic.com. Please include your phone number in case we need to speak with you to answer your inquiry

  • I want to audit my royalty statements. What do I need to do?

    Please send us a letter authorizing your auditor to schedule an appointment.

    Royalty Department
    PO Box 4012
    Woodland Hills, CA 91365
    Attn: Audit Department

  • How do I change the address on my account?

    For purposes of updating our files, and to ensure that any future or outstanding statements and/or payments are sent out accordingly, we need the following documentation:

    A notarized letter directing us where to send royalty statements and/or payments. Please include the full name of the payee, address and social security number. Be sure to put your old address and a new one – as we need to confirm that you are the correct person to be paid.

    The above documentation is required by company policy and protects our interests and those of our Royaltors. Please be advised that we cannot release ANY royalty information without the above documentation and that all address and payee changes must be approved by our Business & Legal Affairs Department.

    Royalty Department
    PO Box 4012
    Woodland Hills, CA 91365
    Attn: Address Change

  • How do I change the payee on my account?

    For purposes of updating our files, and to ensure that any future or outstanding statements and/or payments are sent out accordingly, we need the following documentation:

    1. A notarized letter from the ORIGINAL PAYEE directing us where to send royalty statements and/or payments. Please include the full name of the new payee, address and social security number. Be sure that both the old and new payee sign this form.
    2. Updated W-9 or W8BEN Tax Form signed by the NEW PAYEE. W9 W8BEN

    The above documentation is required by company policy and protects our interests and those of our Royaltors. Please be advised that we cannot release ANY royalty information without the above documentation and that all address and payee changes must be approved by our Business & Legal Affairs Department.

    Royalty Department
    PO Box 4012
    Woodland Hills, CA 91365
    Attn: Payee Change

  • How do I distinguish digital products from physical products on my royalty statement?
    Digital products are identified by an alphanumeric ISRC number as the selection number and will show a configuration code of ID on the royalty statement.
  • I didn't receive my statement for the last period. How can I get a copy of it?
    You can access your statement directly by logging into the Royalty Statement Portal.
  • I am the beneficiary of a royalty participant who has passed away. How do I update this account?

    For purposes of updating our files, and to ensure that any future or outstanding statements and/or payments are sent out accordingly, we need the following documentation:

    1. A notarized letter & written designation from the fiduciary concerned including full name, address and social security (or Federal Tax ID #: W-9) of the appropriate payee that directs us where to send these royalty statements and/or payments. To expedite, the form attached below can be filled out. If there are multiple payees being designated, then a notarized letter from all payees must be sent with detailing the way royalties are to be distributed going forward.
    2. A recently certified copy of the letter testamentary (legal will) or letters of administration giving us details on who should be receiving these royalties.
    3. A copy of the death certificate.

    The above documentation is required by company policy and protects our interests and those of our Royaltors. Please be advised that we cannot release ANY royalty information without the above documentation and that all address and payee changes must be approved by our Business & Legal Affairs Department.

    Royalty Department
    PO Box 4012
    Woodland Hills, CA 91365
    Attn: Account Updates

  • I don’t understand the information on my royalty statement or believe an item is incorrect. How can I get an explanation?

    Universal Music is dedicated to providing accurate accountings to our royalty participants and would be happy to explain any questions you have concerning your statements. Please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Statement Inquiry
    4. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

  • Where is my royalty statement for last period?

    Please refer to your contract regarding the frequency with which you should be receiving statements. Most artist statements are rendered twice a year, quarterly for publisher, and are received at the end of March and September. If you need a statement that was already sent, please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Statement Inquiry
    4. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

    Please understand that we try to accommodate as much as possible inquiries regarding statements, whether received by email, fax, or over the phone. Please be advised that we can ONLY provide information to an individual or representative directly related to the account information on record. No exceptions can be made to this practice as it protects the rights of our Royaltors.

  • Why did my check include tax withholdings?
    We need a valid US Tax ID number on file in order to process a payment. Without a Tax ID, all payments may be subject to a tax withholding of 30%. The monies related to this tax withholding must be sent to the IRS. Please include a W9 whenever you submit an account change even if you believe we already have one on file. W9 W8BEN
  • I never received/cashed my check. Can it be reissued?

    Please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry, please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Payment Inquiry
    4. Check number and amount (if possible)
    5. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

    Please allow 7-10 business days for the new check to be received. If the check was not received due to a bad address, incorrect payee, etc., then the account change must be resolved BEFORE we can begin the process of reissuing your payment.

  • Why do I need a W9?
    We need a valid US Tax ID number on file in order to process a payment. Without a Tax ID, all payments may be subject to a tax withholding of 30%. The monies related to this tax withholding must be sent to the IRS. Please include a W9 whenever you submit an account change even if you believe we already have one on file. W9
  • If I am a foreign vendor, do I need a W8BEN?
    We need a valid US Tax ID number on file in order to process a payment. Without a Tax ID, all payments may be subject to a tax withholding of 30%. For this reason we require a W8BEN to be provided EVEN if you are not a US citizen. You MUST complete Line # 6 with a US Tax ID number. If you do not have a US Tax ID, please refer to the W7 form (for individuals) and SS4 form (for corporations) regarding obtaining one. Depending on the treaty between the US and your country, if the services were not provided in the US, or additional factors apply, then a W8-BEN may not be necessary. Please contact us and we will do our best to assess the situation and determine what tax forms are needed.
  • If my 1099 (or other tax form) is incorrect, how do I fix it?

    Please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Statement Inquiry
    4. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

  • How can I find out if I am owed royalties?

    Go to Unclaimed Payee Search and enter your account information. Even if your search is unsuccessful, you may still be owed royalties or your account information may need updating. Please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Missing Royalties
    4. If the above is not known, what artists/products may entitle you to royalties?
    5. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

  • Why is my account blocked for payment, being cross recouped, or include an unrecouped balance?

    Please send your inquiry by email to royaltyhelp@umusic.com or call the Royalty Help Line at 1-888-583-7176. In order to expedite an answer to your inquiry please be prepared with the following information:

    1. Account Name and Number
    2. Vendor Number
    3. Subject: Statement Inquiry
    4. The issue ID number previously provided by our Help Line (this applies if you have made a previous inquiry)

 
If you believe you are owed royalties you may search for lost payees. Please enter Payee Name, Payee Number, Vendor Name.
Search Criteria:
  

Senior Staff

Cynthia Oliver - Head of Royalties
James Harrington – Senior Vice President, Royalties for North America
Enrico Patucci – Vice President, Artist & Copyright Royalties
Leo Ferrante – Vice President, Copyright Royalties
Marcie Turner – Director, Artist & Publisher Relations

Do you have a question about your statement?

Please call the Royalty Help Line at 1-888-583-7176 or email us at royaltyhelp@umusic.com

Do you have a question regarding the portal, access or functionality?

For Artist queries please email us at royaltyportal@umusic.com

For Publisher queries please email us at copyrightportal@umusic.com